SAVE TIME WITH ON-SITE SUPPORT
- Regular Internal Calibration Audits: Scheduled based on your facility’s timetable and compliance with ISO and other national or international quality standards.
- New Equipment Set-Up: Integration into your quality-controlled system.
- Equipment Status Management: Active, inactive, or reference status management, including contact and location details.
- Departmental or Individual Equipment Recall: Tailored outsourcing of responsibilities from a predefined list to ensure a calibration and maintenance program that suits your operation
TO SCHEDULE AN ON-SITE VISIT, PLEASE FOLLOW THESE STEPS:
- Prepare: Ensure an accurate list of items is physically available when our technician arrives.
- Send Details: Provide a list of instruments to be calibrated along with a Purchase Order (PO) or PO number, and all necessary calibration information (identification numbers, models, descriptions, calibration intervals, etc.).
- Schedule: Contact our sales representatives to arrange a visit by our field engineers or technicians who are ready to meet your technical and logistical needs.
- Setup: Coordinate the readiness of equipment with instrument users and prepare a workspace (approximately 4’x8’ with an electrical outlet) for our team.
DURING THE VISIT, FOLLOW THESE GUIDELINES TO MAINTAIN WORFLOW:
- Designated Point Person: Ensure a designated contact meets our team at the scheduled start time and supplies a steady flow of instruments for calibration.
- Have all equipment ready and identified when the Field Engineers or technician arrive. Be specific as to where the equipment is located.
- Moveable equipment (hand tools, handheld and bench-top meters and test equipment, etc.) should be placed in a clear location waiting for the engineers or technician to calibrate.
- Equipment that is not practical to move (panel meters, temperature controllers, etc.) should be marked or tagged when practical and their location should be specifically shown to the engineers or technician when they arrive.
- Unlock any locked equipment to provide easy access for the Field Engineer or technician.
- Inform the engineers or technician of any plumbing, assembly or disassembly requirements for the equipment.
- Inform the Field Engineers or technician of any additional equipment to be calibrated or any changes to calibration information (ID #’s Serial #’s, Model #’s, Manufacturer, Calibration Interval, Descriptions, etc.) prior to the start of any work.